Shipping policy

Shipping Policy

Thank you for shopping with ZOLA. Here's everything you need to know about how your order gets to you.

Delivery times
We ship worldwide, and orders usually arrive within 5–8 business days. If there are any delays with your order, please contact us at zolawear@outlook.com and we'll get you an update.

Tracking your order
Every order comes with a tracking number, sent by email once your order ships.

Customs and import duties
International orders may be subject to import duties or taxes charged by your country. These are the customer's responsibility and are not included in our prices.

Incorrect address
Please double-check your shipping address at checkout. If you notice a mistake, email us straight away and we'll do our best to update it before your order ships.

Lost packages
We're unable to offer refunds for lost packages unless Shipping Protection was added at checkout. If you purchased Shipping Protection and your package is lost, email us at zolawear@outlook.com with your order number and we'll sort it out.

Contact
Questions about your order? Email zolawear@outlook.com or use the contact form on our home page.